If you have questions or concerns regarding this statement, you should contact the Comfy’s Coat team at firstname.lastname@example.org
Collection of Information
In order to use the Comfy’s Coat website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to enquiries and support, including email.
Any information collected by Comfy’s Coat is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax or directly through our website.
Use of Collected Information
Any details collected from Comfy’s Coat supporters are required in order to provide you with our services, generally to fulfil any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations) and to provide a high level of supporter care.
Storage and Security of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our website, you can email us at email@example.com
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at firstname.lastname@example.org
Comfy’s Coat uses personally identifiable information for essential communications, such as emails and critical service details. We may also use this information for other purposes, including some promotional emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at email@example.com
We only share your personal information with third parties when it is required to provide our service, as described above. For example we use WooCommerce and Sendle for deliveries. If you have any questions about the sharing of information, you can email us at firstname.lastname@example.org
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Links on the Comfy’s Coat site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of Comfy’s Coat website.
Comfy’s Coat Security Policy
Comfy’s Coat uses the Eway Payment Gateway for its online credit card transactions. Eway processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the internet. All online credit card transactions performed on this site using the Eway gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by Comfy’s Coat or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within Eway’s bank-grade data centre, further protecting your credit card data.
- Eway is an authorised third party processor for all the major Australian banks.
- Eway at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Comfy’s Coat.
For more information about Eway and online credit card payments, please visit www.eway.com.au
After payment online, you will receive an email confirmation from Eway containing your details (if you have provided your email address). We will normally confirm receipt of your payment within a few days of the transaction.
If you wish to query a payment please contact us at email@example.com
Refund & Returns Policy
If for any reason you are not completely satisfied with your product, you may email firstname.lastname@example.org
Please refer to our Terms and Conditions.
If you have any enquiries regarding this document and the payment services offered by Eway please visit the website at www.eway.com.au